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Operator guide

How to start an online casino

Three decisions shape the launch: the platform model, the licence, and who brings the players.

Updated

Platform model

White label, turnkey or your own build?

The question underneath all three is who holds the licence and the money. Everything else follows from that.

White label, turnkey and own-build online casino models compared
AspectWhite labelTurnkeyOwn build
LicenceThe provider'sYoursYours
Payment accountsThe provider'sYoursYours
Player funds sit withThe providerYouYou
SoftwareThe provider'sThe provider'sBuilt by your team
What you runBrand and marketingBrand, marketing, compliance, paymentsEverything
Time to launchShortestLonger, the licence sets the paceLongest
Upfront costLowestMiddleHighest
How the provider is paidSetup fee and a share of revenueSetup fee and a monthly or revenue-based feeNo provider; you pay a development team
Leaving laterHard. Players registered under their licencePossible. The licence and accounts are yoursNot applicable

Most first-time operators start on a white label and find out later what they signed. If you expect to outgrow it, settle the player database and the exit terms before the setup fee is paid.

The parts

What does an online casino need to run?

Five things. A provider can sell you the first four.

  1. A licence, or a provider who lends you theirs. The licence decides which countries you can serve and which payment and game companies will work with you.
  2. A platform. Player accounts, wallet, bonuses, back office and reporting. This is what white label and turnkey providers sell.
  3. Games and odds. Casino games arrive through an aggregator, one integration that carries many studios. A sportsbook needs an odds feed and a trading team, usually from the same provider.
  4. Payments. Deposit and withdrawal methods your players already use, in their currency. A method that works in one country is often missing in the next.
  5. Players. Nobody includes these in the package. Ads, SEO, affiliates and retention start on launch day and do not stop.

The fifth is our trade. See how we run iGaming acquisition or compare iGaming marketing agencies.

Licence

Where do the regulators publish their rules?

Fees and requirements change, so each row links to the regulator. Where we have read the fee schedule ourselves, the breakdown is linked too.

Curaçao
Curaçao Gaming AuthorityLicenses online gaming under the National Ordinance on Games of Chance (LOK). Applications go through its own portal.Curaçao fees and deadlines
Anjouan
Anjouan GamingStates that it operates under the Anjouan Offshore Financial Authority and issues licences in B2C and B2B categories.Anjouan cost and requirements
Kahnawà:ke
Kahnawà:ke Gaming CommissionLicenses gaming within and from the Mohawk Territory of Kahnawà:ke, with five licence types for interactive gaming.

Regulator descriptions are taken from the linked sites as read on . A licence from one jurisdiction does not make a site legal in every country where its players sit. This page is not legal advice.

Choosing a provider

Eight questions to ask before you pay a setup fee

Ask for the answers in writing. A provider who will not give them has answered.

  1. Whose licence will my site run under, and can I see it on the regulator's register?A licence number you cannot find on the regulator's own site is not a licence.
  2. Which legal entity signs the contract, and where is it registered?You need a company name and registration number before any money moves.
  3. Who holds player balances, and how are withdrawals funded if you stop trading?On a white label the money is in their accounts, not yours.
  4. Who owns the player database, and can I export it if I leave?This decides whether you are building a business or renting one.
  5. What is the revenue share calculated on?A percentage of gross gaming revenue and the same percentage of net revenue after bonuses and fees are very different numbers.
  6. Is there a monthly minimum, and from which month?A minimum fee is owed whether or not the site has players yet.
  7. Which game studios and payment methods are live for my market today?A long catalogue means little if the titles and methods your players want are blocked in their country.
  8. What are the notice period and the exit terms?Read these before the setup fee is paid, not after.

The same habit applies to whoever buys your traffic. Our iGaming agency RFP generator writes the question list for marketing agencies.

Go deeper

Tools and guides for each decision

Introduction

Tell us what you are launching

We ask a few questions, then introduce you to a platform provider that fits your market and budget.

RedClaw is a marketing agency, not a platform provider. The introduction costs you nothing; a provider we introduce may pay us a referral fee. We do not take enquiries for markets where promoting online gambling is prohibited.

Questions

Common questions

How much does it cost to start an online casino?

It depends on the model. A white label has the lowest upfront cost because you use the provider's licence, payment accounts and software, and pay a setup fee plus a share of revenue. A turnkey launch adds your own licence, company and payment accounts. Building your own platform adds a development team. In all three, player acquisition is a separate budget that continues after launch. Ask each provider for the setup fee, the monthly minimum and the base the revenue share is calculated on, in writing.

What is the difference between a white label casino and a turnkey casino?

With a white label you operate under the provider's licence and payment accounts and you run the brand and the marketing. With a turnkey solution you use the provider's software but hold your own licence and payment accounts, so compliance and player funds are your responsibility. White label is faster and cheaper to start; turnkey gives you control and makes it possible to change provider later.

Do I need a gambling licence to start?

A site has to run under a licence, either yours or your provider's. A white label lets you start under the provider's licence. A licence from one jurisdiction does not make the site legal in every country where players sit: each country sets its own rules on who may offer gambling to its residents. Check the rules of your target market with a lawyer before you choose a licence. This page is not legal advice.

Can I move from a white label to my own licence later?

Sometimes. The players registered under the provider's licence, so moving them depends on what your contract says about the player database and on the provider's cooperation. Ask about migration and data export before you sign.

What does RedClaw do here, and what does it cost?

RedClaw is a marketing agency. We run paid ads and SEO for iGaming operators. We do not sell a casino platform. If you send the form on this page we ask a few questions and introduce you to a platform provider that fits your market. The introduction is free for you; the provider may pay us a referral fee. Our own ad and SEO work is a separate paid service.